Not all clients are created equal. So be prepared for everything.
Not all clients are created equal. So be prepared for everything.
No matter what, you should always bring:
You have to tie those three qualities into the ten lessons (below). Find the balance between those three, and you will hit home runs left and right.
Lesson #1: Separate yourself with a unique solution. Be different.
Lesson #2: Don't assume people know what you're talking about, be clear and ask if you need to explain something in more detail.
Lesson #3: If you're on video, read your prospect's face. If they look confused, ask questions. If they look unsure, ask why.
Lesson #4: Be a good listener, and try not to interrupt. It's important to let someone get their thoughts out. Show you're listening by answering all the questions without asking to repeat questions.
Lesson #5: If you don't know something, say you don't know. It's better to
Lesson #6: Connect with them more personally (pets, cooking, etc.). When people get to know a bit more about you, they feel a bit more trust.
Lesson #7: Be authentic. Be yourself from start to finish, don't put on a show.
Lesson #8: Be solution-oriented and knowledgable about your industry; you never know who you're talking to. People can smell bullshit; know your shit.
Lesson #9: Ask the hard questions: "What triggered you to reach out to us? Why do you think we would be a good fit? When are you going to be ready to make a decision?"
Lesson #10: Keep the conversation positive, bring good energy, and trickle in some humor. Let them see your personality.
Get after it and sell with confidence.